SOLVED

Cannot upload word document to Microsoft Teams space. "The following characters..."

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New Contributor

I keep getting an error message when trying to upload a word doc to Teams. 

 

The error message says "The following characters are not..." but I cannot see the rest of the error message. When I click on the notification, it disappears. This is very frustrating because I don't know what characters I have to remove for the file to be accepted by Teams. Please help.

5 Replies
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Please let us know the name of the file!

Adam
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Best Response confirmed by Juan Carlos González Martín (MVP)
Solution

Hi,

 

Check that your file doesn't include any of the following characters

" * : < > ? / \ |

 

There is also some restrictions in OneDrive (that Teams uses) of other names in filenamnes (.lock, CON, PRN, AUX, NUL... ) and some restrictions of length (400 characters including path)

 

https://support.office.com/en-us/article/invalid-file-names-and-file-types-in-onedrive-onedrive-for-...

 

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The issue was actually in the file name. It had a # in it. The file uploaded fine with " * : < > ? / \ | in it.

 

Thanks!

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@adam deltinger  This should be taken as a bug in Teams.  Any file with a valid filename should be allowed to be dropped. It also wouldn't hurt to fix the messaging so you'd know what it's complaining about.