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Cannot upload files to Teams

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mhoneycutt Honeycutt
Occasional Contributor

When I try to upload any file type to teams, I get an error "Missing file". (See attached screeshot)

 

This makes Teams very hard to use. 

 

Is there a way to debug this?

12 Replies
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Thanks for your prompt response.

 

Attached.

 

Matt

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HI @mhoneycutt Honeycutt,

 

the important lines in the log are:

 

2017-08-31T16:23:08.891Z Err	[Upload: scenario:1EA17C5D73FE4AD28C3A64174A816BA4 uploadId:fd98a570-efd6-4d9d-97e1-7dd060a8a09f] Upload failed FileNotFound.
2017-08-31T16:23:08.885Z Err	Error uploading file. ErrorCode: 404 Message: [object Object]
2017-08-31T16:23:08.884Z Inf	[Upload Repository] UploadId: fd98a570-efd6-4d9d-97e1-7dd060a8a09f File stub creation failed.
2017-08-31T16:23:08.861Z Err	HTTP request DM uploadFile POST failed: POST "{middleTier}/beta/channels/19:292be4efb4ed4cee8c2a04cfc7f60e94@thread.skype/sharepoint/files?parentServerRelativeUrl=0bb3b320f4a320213cc02ca716febe86f86c7c155a35f7ad0012ea7b3d122130&itemName=39038f1f142f5c1e84ef08804364d87d450d6a73055386e24e5dbb696b4717e2&createBlankFile=false&overwrite=false&libraryId=default&libraryVersion=1", status: 404, response: {"errorCode":"FileDoesNotExist","message":"Not Found"}

Where are you uploading the file from?

Can you try this directly from  alocal disk ( e.g. c:\ )? Any strange characters in the file names?

 

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Here is the path "C:\Users\matt\Pictures\Screenies\8.31.2017" file name is "2017-08-31_8-59-56.jpg"

 

I moved the file to "C:\" without success

I renamed the file to "a.jpg" without success.

 

Thanks!

Matt

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How about the location that you are dropping the document to? 

 

What is the full path (feel free to replace the tenant name in the library).

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So I tested in a different team. Here are the results

 

Team Something Something > General - It fails

Test Team > General - It succeeds. 

 

So I renamed Team Something Something to Team AB - It still fails

 

Thanks

Matt

 

 

 

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The rename of the team might not have an effect on the Url. You mgith want to check the url of the library insite SharePoint.

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I looked in sharepoint (via porta-> Sharepoint) and do not see any of our teams listed there.

 

Could you give me a pointer? 

 

Matt

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When I click the elipsis beside my Teams name, then click open in sharepoint. 

 

It says 

404 FILE NOT FOUND

 

(actual names redacted)

https://test.sharepoint.com/sites/TeamTestTest/Shared%20Documents/General

 

is the link

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Can you got to the teamtesttest site and then through site contents find the library and then check if you have a folder called general
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I kept getting a 404 error. 

 

Reluctantly, I deleted that team and created a new one. That solved the issue, I am going to assume there was some issue with setup on the prevous team.

 

Thanks for all your help Pieter. 

 

Matt

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@mhoneycutt Honeycutt 

 

I discovered that when I turned on versioning (and hence, check-in/check-out) that the files that are uploaded using the upload feature on Teams will not be checked in and you have no option in the Teams interface to do so.  When the user who attaches the files (the person who uploaded the files) to a planner task, it shows up with a 404 error message.  The only practical resolution for us was to turn off versioning and check-in/out.  Hope this helps

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