SOLVED

Cannot Upload Files to Teams ... anyone else having this issue?

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Occasional Contributor

I have tried uploading files to Teams using Chrome, Edge and the Teams Desktop App.

 

Nothing seems to allow a file to be uploaded. Is anyone else seeing this?

 

Here is a video of the situation. It's pretty self-explanatory.

 

As I noted in the video ... I am working hard to keep my team interested in Teams, but it's not easy when simple funcationality like this is broken.

 

Anyone got any ideas on how to fix this?

11 Replies
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I have been using Teams since almost the preview was announced (yes, it is a preview service :-)) and I have no had problems uploading data to a team or a channel in team...everything has worked as expected. I normally use the Teams App installed on my W10 machine
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Best Response confirmed by Jeff Shuey (Occasional Contributor)
Solution

I had the same problem and raised it with MS. There was a bug and they have fixed it. It will roll out in production/preview in due course I've been told, not sure when. What was happening for me was the file would get uploaded to the default document library and not the one selected in the tab.

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UH-OH --- There seems to be a bug. It happens, but it's odd that a MSFT filetype is not working.

 

I can upload some files, but not OneNote files. It seems there is a problem uploading ".one" files. 

 

After a reboot I tried to upload the same file. And, got the same error. So, I randomly tried another file ... and it worked. I also uploaded one of the other files (a .PPT) that I wanted to put onto the Team site. 

 

So, although the problem is not solved at least we know OneNote files are persona non-grata on Teams.

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Thanks for sharing this a bug, I was not aware of that since the way I use files on teams didn't bring me to that usage scenario
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Got an update yesterday that is has been fixed in the Win10 desktop version of Teams. I can now upload docs to the correct place in SharePoint!

 

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@Jeff Shuey 

This reply is a bit late, but here it is 2020 and I still am encountering issues with uploading files into Team conversations. I found that if I used Team on Windows 64, I couldn't upload files and I couldn't connect Teams to One Drive. Tried uploading from a network drive, my local C drive and from One Drive - all failed with the message "the image did not upload. Please check if the site is available."

 

I found the solution was to try the same upload with Teams for Android using my phone. The image uploaded in about 10 seconds using this alternative method. Seems that there must just be a bug in the Windows version of the app.

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This is still an issue on Teams for Windows 64. Guess they're just going to keep ignoring it. This is why it's hard to get coworkers to use Teams.
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This is still an issue on Windows-64 versions of Teams. I can switch to my phone or another computer with a different version of Windows and no problems. I guess Microsoft is going to keep ignoring this issue which is prevalent on all new computer systems. Great job Microsoft. (BTW on the Teams help section, this comes up empty as if it's not an issue at all. They just give you the steps on how to upload files. Kind of a slap in the face.)

@davedallasnc @David_Ree I'm having the same issue and I have 64-bit as well. I tried to call their support, but for some reason there is only this Indian guy who doesn't have technical knowledge and only guides you to the site where you can search support or create a ticket. What a waste of time that was. And apparently Microsoft Incident solving costs 499 $. I can't believe they don't fix it for free.

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I am having the same problem OneDrive Files are not coming to teams normally usually takes 3 try to bring it to teams. Please help our organization to fix this issue.