SOLVED

Cannot unpin messages once they have been pinned

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Frequent Visitor

Hello, 

in MS Teams all pinned messages reappear in the list after they have been unpinned. 

Therefore this feature is not usable at the moment since once you pinned a message it is stuck in the list and unable to delete. 

 

Is this bug already known at Microsoft? 

 

Thanks! 

Stefanie

1 Reply
Best Response confirmed by ThereseSolimeno (Microsoft)
Solution
The messages appearing in the list are they appearing the pinned section after been unpinned
and is this chapping on both the web and desktop.
Also, you cant direct delete a chat you can only remove chat by setting up a retention policy
https://docs.microsoft.com/en-us/microsoftteams/retention-policies