Cannot Share Files/Photos to External Users on MacOS/Web Teams

%3CLINGO-SUB%20id%3D%22lingo-sub-2223436%22%20slang%3D%22en-US%22%3ECannot%20Share%20Files%2FPhotos%20to%20External%20Users%20on%20MacOS%2FWeb%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2223436%22%20slang%3D%22en-US%22%3E%3CP%3EI%20cannot%20figure%20out%20the%20issue%2C%20please%20help!%20I%20cannot%20share%20screenshots%20with%20an%20external%20user%20through%20chat%20on%20macOS%20and%20web%20Teams%20client.%20However%2C%20I%20am%20able%20to%20share%20photos%20with%20the%20same%20person%20via%20iOS%20Teams%20Client%2C%20as%20you%20clearly%20see%20the%20photo%20button.%20Again%2C%20the%20same%20external%20user%2C%20different%20platform.%20See%20the%20photos%20below%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Screen%20Shot%202021-03-19%20at%201.57.56%20PM.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F265575iD5994613ABC51245%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22Screen%20Shot%202021-03-19%20at%201.57.56%20PM.png%22%20alt%3D%22Screen%20Shot%202021-03-19%20at%201.57.56%20PM.png%22%20%2F%3E%3C%2FSPAN%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22IMG_C9C1BB41BAE7-1.jpeg%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F265576iFCB067711E3D6FAC%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22IMG_C9C1BB41BAE7-1.jpeg%22%20alt%3D%22IMG_C9C1BB41BAE7-1.jpeg%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20double-checked%20all%20of%20the%20policies%20in%20the%20admin%20setting%20but%20cannot%20figure%20this%20out.%20Any%20help%20would%20be%20appreciated.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2223436%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
New Contributor

I cannot figure out the issue, please help! I cannot share screenshots with an external user through chat on macOS and web Teams client. However, I am able to share photos with the same person via iOS Teams Client, as you clearly see the photo button. Again, the same external user, different platform. See the photos below:

 

Screen Shot 2021-03-19 at 1.57.56 PM.pngIMG_C9C1BB41BAE7-1.jpeg

 

I double-checked all of the policies in the admin setting but cannot figure this out. Any help would be appreciated.

 

 

 

 

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