SOLVED

Cannot search contacts and call groups in Teams chat

Iron Contributor

If I open a new chat in Teams and search for a contact or call group, there are no results displayed. How can I activate this search?

3 Replies
Could it be possible you post a screenshot so we can properly understand what you mean?

@Juan Carlos González Martín 

Screenshot1: In "Contacts" I have a "Call Group Test".
Screenshot2: I open a new chat and search for this group, but it cannot be found.

best response confirmed by AtanasM (Iron Contributor)
Solution

@AtanasM 

I believe you are not able to add the contact group into chat recipient. If you read this:

Create, edit, or delete a contact group in Teams 

It says the groups are for organizing your contacts.

 

No doubt, the way you wish to use groups would be natural. Perhaps when Microsoft noticed this, they might enable it.

 

1 best response

Accepted Solutions
best response confirmed by AtanasM (Iron Contributor)
Solution

@AtanasM 

I believe you are not able to add the contact group into chat recipient. If you read this:

Create, edit, or delete a contact group in Teams 

It says the groups are for organizing your contacts.

 

No doubt, the way you wish to use groups would be natural. Perhaps when Microsoft noticed this, they might enable it.

 

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