Cannot hear students in breakout rooms

Copper Contributor

I am a teacher. I set up breakout rooms with preassigned members and it all went well, but when I visited each room I could see the students but I could not hear any o them. They could both see and hear me, but I could not hear them at all. How do I get around this problem? I would be so grateful if someone could help me with this.

6 Replies

Just wanted to add that the sound works perfectly in the main meeting. I only stop hearing them in the breakout rooms.@dekkers2085 

I am having the exact same problem, whereas last week. did not.

Same. Looking for solutions.

@dekkers2085 

I had the exact same problem - To fix it, I entered a breakout room and muted myself and then unmuted myself and it all worked perfectly. Hope this helps you.

Thanks so much for that! You're a genius!!! Solved all my problems. We are up and running again. Sometimes the solution is so simple!

@CGodsmark 

I am having the same problem. @dekkers2085 I have tried to mute and unmute but it hasn't worked.