Cannot create another Teams Free Org after deleting old one (got forwarded to Azure, now here)

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New Contributor

Dear Teams Community,

 

after couple of checks was forwarded to Azure forum. (https://answers.microsoft.com/en-us/msteams/forum/msteams_other/cannot-create-another-teams-free-org...), now here (https://social.msdn.microsoft.com/Forums/en-US/e1911ced-ad3e-4213-b27c-506f26b42aee/cannot-create-an...)

 

Microsoft offers now Teams Free, so I signed up for it, and then instead of renaming, deleted it to create a new one (found renaming solution too late). The FAQ of Free Teams says - you can create another Free Teams org as soon as you left (deleted) the old one. But in my case I get an error "Something went wrong". The other colleagues say, there is some issue in Azure, Azure forwarded to you.

 

It seems I am not the only one like that - several same questions, but no solution so far.

Can you please check and suggest the solution (hopefully without forwarding...)?

 

Thank you in advance,

Konstantin

2 Replies
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Hello @KTKT_863  I searched past community posts and found this one:

https://techcommunity.microsoft.com/t5/microsoft-teams/how-do-i-rename-my-free-teams-organization-na...

 

I've extracted an answer from @wwrighter that seems to be the best response, but you might want to read the whole thread for context:

 

Update - April, 2020
See nAzeemi's latest steps further down in this thread for what I presume, based on community feedback is the latest working solution to rename your free Microsoft teams solution.

Update - February 4, 2019
At the time of this writing as far as I am aware you can rename a Free Microsoft Teams organization. 

Steps to rename your Microsoft Teams (free) Organization:

Identify your onmicrosoft.com tenant id.  Login to http://account.activedirectory.windowsazure.com/ and click your profile in the top right, note the "admin@xxxx.onmicrosoft.com" email address. 
Login to portal.office.com using the admin@xxx.onmicrosoft.com account, you may need to select "Can't access your account" link when selecting "Use another account" from the login window/popup.  You should be able to send a reset to your linked account (i.e. outlook.com). 
Go to the Administration panel, then select Billing.  
In the Billing dropdown, select 'Subscriptions' then click on the Microsoft Teams (free) subscription.  
Click on your organization name at the top of the screen, and edit it to the new name you want for your organization.  
NOTE: The changes may take an hour or so to be reflected in your desktop app, web, or mobile application. 

Additionally, I would not attempt to have the service deactivated as indicated by   : Delete Free Teams Organization - if your goal is to rename your organization. After having tried to follow this Support article originally, my outlook account was unable to recreate a Free Microsoft Teams subscription.