SOLVED

Cannot create another Teams Free Org after deleting old one (got forwarded to Azure, now here)

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New Contributor

Dear Teams Community,

 

after couple of checks was forwarded to Azure forum. (https://answers.microsoft.com/en-us/msteams/forum/msteams_other/cannot-create-another-teams-free-org...), now here (https://social.msdn.microsoft.com/Forums/en-US/e1911ced-ad3e-4213-b27c-506f26b42aee/cannot-create-an...)

 

Microsoft offers now Teams Free, so I signed up for it, and then instead of renaming, deleted it to create a new one (found renaming solution too late). The FAQ of Free Teams says - you can create another Free Teams org as soon as you left (deleted) the old one. But in my case I get an error "Something went wrong". The other colleagues say, there is some issue in Azure, Azure forwarded to you.

 

It seems I am not the only one like that - several same questions, but no solution so far.

Can you please check and suggest the solution (hopefully without forwarding...)?

 

Thank you in advance,

Konstantin

7 Replies
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I have the same issue without solution yet **bleep** you MS.

@KTKT_863 

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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

@amenizi Well, I have to agree on this one apart from the **bleep** as there are so many affected by this. Meaning, they have created a Teams free org. with a personal Microsoft account. Then deleted the org. following the steps here Delete your Teams free org. Even though waiting several days it seems as only a few can reuse their personal address when signing up for Teams free again. And there just isn't any proper answer to why this is only happening to a few, or how to resolve it, other than signing up/creating a new Teams free org. with a new email address. I do not have the issue myself but would appreciate a more user-friendly approach in terms of information here Teams free support 

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Hi, bec064!

I actually deleted the Teams as described (subscriptions, etc) but still have this problem.
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@KTKT_863 I understand. As you can see if you read my reply a bit more thoroughly. 

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@KTKT_863 Hi, it's not accepted as a solution but as "best response", meaning the question has been answered and can be marked as such. It's still a problem. Some users just cannot re-use their credentials after deleting a Teams free org. and there's no explanation or solution other than to set it up with another address/account. I will update this post if I find a solution to it.