Feb 17 2020 04:47 PM
Hi,
I've been trying to create an account and use the free MS teams.
I was able to sign up with my personal email and received an email with the headline:
Thanks for signing up for Microsoft Teams
But when I try to use it within the app, after logging in, the message "You're not on Teams yet, but you can set it up for your organization." is shown.
Whenever I try to sign up again, in the standard white login page the message "Thanks for signing up for Microsoft Teams" appears.
I've tried as well creating a new email, but the last message is shown once more.
How can I proceed with this?
Thank you,
Feb 17 2020 09:38 PM
Mar 06 2020 10:06 AM
Hi @sergio-pb ,
This is a bug and there is a work around for now, but a fix is coming as it's a known issue. Please see my reply here for work around: https://techcommunity.microsoft.com/t5/microsoft-teams/cannot-access-microsoft-teams/m-p/1212804#M46...
Apr 13 2020 08:41 AM
This doesn't work either.
May 15 2020 06:37 AM
Hi Sergio-pb,
I have the exact same problem. I am using MS-Teams on my MacBook Pro and it worked before with my private Microsoft account. I was wondering whether Microsoft changed its policy or whether it is the typical Mac compatibility problem, but I am using the actual desktop app for Mac.
When you follow the sign up instruction, do you also get the message "switch to Skype"?
Kind regards
Jun 24 2020 02:04 PM
SolutionHello @FL_28 This is a common question, so I did a quick search of the community and found other posts with a similar theme. This one should answer the question: https://techcommunity.microsoft.com/t5/microsoft-teams/cannot-access-microsoft-teams/m-p/1212804#M46...
Jan 20 2021 01:14 PM
This worked for me - thank you.
Jun 23 2021 02:23 AM
Jun 24 2020 02:04 PM
SolutionHello @FL_28 This is a common question, so I did a quick search of the community and found other posts with a similar theme. This one should answer the question: https://techcommunity.microsoft.com/t5/microsoft-teams/cannot-access-microsoft-teams/m-p/1212804#M46...