Cannot Change/stuck status from microsoft Teams

%3CLINGO-SUB%20id%3D%22lingo-sub-1361532%22%20slang%3D%22en-US%22%3ECannot%20Change%2Fstuck%20status%20from%20microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1361532%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Microsoft%20Teams%20Team%2C%3CBR%20%2F%3EI%20received%20a%20report%20from%20my%20team%20this%20issue%20and%20tried%20basic%20troubleshooting%20but%20it's%20still%20the%20same.%26nbsp%3B%3C%2FP%3E%3CP%3E%3CBR%20%2F%3E*Tried%20to%20reinstall%20(the%20same)%3C%2FP%3E%3CP%3E*Tried%20to%20clear%20cache%20(the%20same)%3C%2FP%3E%3CP%3E*Tried%20to%20open%20it%20in%20browser%2Fmobile%20(the%20same)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1361532%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1361588%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20Change%2Fstuck%20status%20from%20microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1361588%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you%20for%20this%20information.%20But%20as%20per%20checking%20on%20our%20end%20it's%20already%20working%20but%20when%20we%20tried%20to%20switch%20the%20status%20to%20away%20it's%20taking%20time%20to%20reflect.%20I%20hope%20they%20can%20fix%20this%20as%20soon%20as%20possible.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1361561%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20Change%2Fstuck%20status%20from%20microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1361561%22%20slang%3D%22en-US%22%3EThere%20is%20a%20incident%20about%20this%20now.%20Check%20message%20center%20in%20Office%20365%20admin.%20TM212081%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Ftwitter.com%2FMSFT365Status%2Fstatus%2F1257761918426570753%3Fs%3D19%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Ftwitter.com%2FMSFT365Status%2Fstatus%2F1257761918426570753%3Fs%3D19%3C%2FA%3E%3C%2FLINGO-BODY%3E
New Contributor

Hi Microsoft Teams Team,
I received a report from my team this issue and tried basic troubleshooting but it's still the same. 


*Tried to reinstall (the same)

*Tried to clear cache (the same)

*Tried to open it in browser/mobile (the same)

 

 

4 Replies
There is a incident about this now. Check message center in Office 365 admin. TM212081

https://twitter.com/MSFT365Status/status/1257761918426570753?s=19

Thank you for this information. But as per checking on our end it's already working but when we tried to switch the status to away it's taking time to reflect. I hope they can fix this as soon as possible.

@Ad_Aposaga 

 

My company is having similar issues. My status is set to "In a Call" and am unable to change it to "Available". All other's status shows as "Status Unknown". 

@AS anyone found a solution to this problem. Still seeing in it 2021 with at least one of our users.