SOLVED

Cannot Call Teams Number

New Contributor

We assigned a number to a teams user, that user can call out but when calling it from an external number it will go to voicemail.

2 Replies
best response confirmed by ThereseSolimeno (Microsoft)
Solution

@Trevor_Howard  I had this same issue recently and was able to resolve it by going into the Teams Admin Portal, and changing the user(s) Coexistence mode to "Teams Only" 

 

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Yes, Thank you! This solution worked for me too.