cannot call alternate number in teams chat

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Super Contributor

Hello Teams Community,

 

Please i need your help on this.

 

To call any user in our internal organization the drop-down menu for the number you select does not call the user – you get a null line sound and does not call the user.

 

This is via Web or desktop client –

 

To call the user successfully you need to change the format to local number without spaces.

 
IBN_0-1652698207006.png

 

1 Reply
Thanks for the info.