Cannot attach files to Microsoft Teams chat? Error you need OneDrive for business for file sharing.

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New Contributor

I have this issue with a few clients at my work. I don't know why this happens to some and not others. OneDrive has been setup and configured on their PC's. Anyone see this before?

 

Thanks 

5 Replies
I think this problem has also been reported in other threads so it mus be an issue in Teams

Have tried Uninstalling Teams, then repairing Business OnDrive, then reinstalling Teams (32-bit version this time as Office is 32-bit version), but no change.

We started having the same problem today on Windows and Mac clients... Any ideas how to fix it?

Hi Nicolas,

 

What I had to do to get this attachments option to work on Windows Desktop was I opened Teams programs. Then on the left bar menu in teams and I clicked the Files tab. Once in there I clicked on OneDrive option and had to configure OneDrive on the pc before It would then allow me to send attachments. Now this if all off memory so the instructions may not be exactly perfect.  Capture.JPG

I have been struggling with the same issue for a while now, which is affecting my classes as I am unable to file share in chats. I tried to go to files>onedrive and refresh as I saw that it worked with several people, but I get a message that says that its unable to refresh the onedrive. Any suggestions?