Cannot access transcript file

Occasional Visitor

Hi, I transcribed several meetings today for which I was the organizer. The Meeting Transcript icon shows up in the chat log, but nothing happens when I click on it. 

 

Strangely, for meetings where I was NOT the organizer today, I am having no trouble opening the transcript.

 

I have been able to open transcripts from my own meetings in the past. What could be causing this?

1 Reply
Hi, as you can transcribe the policy parameter controlling this is correct so sounds like a service issue. Try signing out and back in again to see if there's any difference. If not I recommend you reaching out to your IT admin to create a support ticket with Microsoft.