Cannot access MS Teams as no admin account

[nelliefant]

I cannot login to MS Teams.  I get the following message.

"Someone has already set up Teams for your organisation

Ask your admin to get you started with Teams, or set up another org in Teams using a different email address. Use a different email"

However, we are not an organisation.  I have Microsoft 365 Family.  We also have a private family domain name with multiple emails addresses.  I have double checked an no-one has set up MS Teams.  As no-one is admin we cannot access.  I do not have an alternative email address, all email addresses have the same @ourdomain name.

Help Please!!!!

[#2 · Accepted solution]

Hi! This can happen when signing up for other trials etc too!

See here and follow instructions

https://docs.microsoft.com/en/azure/active-directory/enterprise-users/domains-admin-takeover

Adam