Jul 19 2022 07:40 AM
Hi,
We have just moved to Teams EV and have setup a call queue for a number.
The people in this call queue previously would have the calls forwarded to a mobile, but now the only way we can see to recieve these calls is with the teams app installed.
We have done the basic: Call answering rules "Forward my calls" and this works for the persons DDI, however not for the call queue calls.
If anyone has any suggestions much appricated.
Jul 31 2022 01:33 AM
Oct 18 2022 12:06 AM