Can't sign in to Microsoft Teams

Copper Contributor

Hi, can't log in to Microsoft Teams... I have a personal 365 office account.  When I try to sign in to the free version it is telling me someone has already signed in for my organisation and on the desktop app I downloaded, it is telling me I have a School 365 account, and won't let me in... never received any email with link... any ideas?

2 Replies

@sweetsspb This feature is still in preview and you can use in mobile app not on desktop app. If u already installed teams, enable developers preview in about in settings.Image.jpeg

Hi @sweetsspb   this sounds like a common issue we hear a lot about in the community.  I'll include the link to a couple of conversations that may provide you with the solution you need:

 

https://techcommunity.microsoft.com/t5/microsoft-teams/someone-has-already-set-up-teams-for-your-org...

 

https://techcommunity.microsoft.com/t5/microsoft-teams/cannot-sign-into-microsoft-teams-free-desktop...