Can't set up a work and organisation account

Copper Contributor

After selecting 'signup for free' (teams), I get a dialogue box which states:

1.0   'Enter an email to set up Teams. If you already have a microsoft account, feel free to enter it here. 

I then enter the microsoft account email.

2.0   I get a new dialogue box which states 'How do you want to use Teams, 'for school', 'for friends and family', or 'for work and organisation'.

I select 'for work and organisation' and then click 'next'

I now get the repeated dialogue box in 1.0 above. It states in red 'Something went wrong. Please try again'. 

I have tried several times on different days, but I get the same error message.

 

 

 

3 Replies

@CADBOX 

Hi many thanks Christian.

However, an 'InPrivate' browser approach has been used previously without success. 

 

OK. Any chance you could set it up with a new personal account? If not, are you using any aliases with the current account? If not using the primary address it usually mess things up. Have you tried with another browser as well?