Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)

Can't see peoples camera on Teams, but can see on the little screen

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New Contributor

Hello Microsoft

I can't see peoples camera on Teams, but can see on the little screen that pops up when i'm on other apps or desktop..

Can you help me?

 

Microsoft Teams for Mac

4 Replies

@joisephmilo Hello, not sure I follow you here. By looking at the attached picture it seems as if the other hasn't turned on their cameras and are also muted (same settings as yours).

 

ChristianBergstrom_0-1615717151070.png

 

Some have uploaded a picture to their profile while others hasn't. In other word, can't see the problem here as you all need to turn on the camera and mic if you want to see and hear each other.

 

Addition if there's some misunderstanding. Same behavior online? Try signing out manually and/or delete your cache ~/Library/Application Support/Microsoft/Teams as well to refresh settings.

No they have turned on their camera, because I can see them when the little screen pop up when you are on a different app and teams running in the background
What about the other parts of my reply?
Actually it got fixed when I reinstalled Teams on my macos, but thanks for your help and sorry for the late reply.