Mar 25 2020 06:14 AM
Mar 25 2020 06:22 AM
Jul 21 2020 05:03 PM
I came across this issue in the App not listing the members and showing as 0 but was listing them online. The owners were listing ok though and I found that if I changed an owner to a member, it refreshed the list of members in the app and then listed them all. Then I just changed the user back to an owner etc.
If you have no other owners maybe either just add a test account or use the search box for a member and try the opposite and make them an owner then change it back?
This is clearly a refresh issue with the teams app and there seems to be no other way to force a refresh.
Apr 28 2021 03:00 AMSolution
Try clearing cache and credential manager cache by following steps:
* %appdata%\Microsoft\teams\application cache\cache
* %appdata%\Microsoft\teams\Local Storage
For credential manager
Go to path - Control Panel\User Accounts\Credential Manager
And clear Microsoft's credentials
Hope this will solve the issue.
Apr 28 2021 06:35 AM
Thank you very much for your answer. It actually worked, there was no need to delete the user's credentials through the administrative platform, could you tell me if the instructions you share can be done through the power shell? I would like to make a script that deletes those data without having to go one by one. Greetings
Sep 22 2021 11:06 AM
I happened across this thread, having the same issue.
I was able to correct it without clearing the cache, by selection the "hide" option for the private channel I was having the issue on, waiting a moment, and then locating it in the Team and selecting "show" to re-add it to the list.
This apparently reloads the members list at this action, as opposed to reading it from cache when it's not up-to-date.