Can't open files which were sent from mobile phone

Copper Contributor

Hello,

 

Our client has a problem. When user A send file via mobile phone teams to user B, user B does not have access to check that file or download it. When user A sends the same file via computer, user B can open it, download it and etc.

 

This problem appeared two weeks ago.

 

I checked all Teams settings from admin console, but nothing found. Maybe someone has a similar problem and could help me out.

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