Jan 07 2020 10:32 AM
Hi, kind of surprised not to find anyone else having this issue. Whenever I try to open a file from Teams using an Office desktop app (Word/PPT/Excel), I am asked to login, 3 times, then I get an Access Denied - Contact your administrator error (I have been given Teams admin privileges, but that doesn't seem to help). I click ok an then get an error that starts with "(Dogfood Only)" (attached). The file never opens. This happens on Teams I'm an owner of (within my own org), teams I'm a member of, and teams I'm a guest of (other orgs). And it happens using both the web version of Teams and the local desktop version. I cannot collaborate as intended. Anyone seen this?
Also.... why is there not a Teams section in 'answers.microsoft.com' ?
Thanks!
Paul
Jan 07 2020 11:01 AM
Jan 07 2020 02:52 PM
@Deleted Are you able to open the documents successfully within the Teams app (i.e. using the Office Web App interface)? It sounds like an issue with your installation of the Office apps. You may want to try running the Microsoft Support and Recovery Assistant to see if it can find any issues.
Apr 05 2020 01:12 PM
Apr 05 2020 01:13 PM
Apr 28 2020 08:19 AM
@Pdubya go to TEAMs on google chrome. Go to each Team you have created and click on file then click on synch. A pop up will open showing Open Microsoft Onedrive and click on "open Microsoft onedrive. It will start syncing to your onedrive. Once you have synched all your folders go back to your teams desktop app and you should see all your files have you synched and updated. Always make sure to synch your folders daily or after you have completed a report for the desktop version. I do not know why it does this but this is the only way I was able to get back all my files on the desktop version. Hope this helps.
Mar 06 2021 05:05 AM
I face the same issue as well! It worked perfectly fine with my PC but ths issue is here when I use my Windows Laptop