03-13-2019 07:02 AM
03-13-2019 07:02 AM
Alright. So I am definitely new to this whole guest access and 365 account access thing here in Teams and I can't seem to find any documentation that outlines what I am experiencing. So I have a vendor that uses Microsoft Teams and they added me to one of their teams, but I was added as a guest. However, when I went to load Teams in my browser it logs me in and shows me as a Guest user.
However, when I tried to access the same link using my Teams client installed on my computer, it asked me to "Switch Org" and I really have no clue why.
So I am wondering, does anyone have any suggestions as to why it would require me to "Switch Org" when I have a 365 Enterprise account and have all the appropriate permissions, but I can't join this external vendors Microsoft Teams team without switching to my "Guest" or other org account?
03-13-2019 07:13 AM - edited 03-13-2019 07:14 AMSolution
Yes, this is how it works! Basically when you become a guest in another office 365 environment, your guest account gets created in their tenant! So you need to switch over to their tenant in Teams in order to work there!
So you only see your each tenants teams where you are guest at a time!
I agree this is rather clumsy and hopefully Microsoft will improve the experience!
I recommend using a profiles in chrome for fast access to your external teams
03-13-2019 07:17 AM
03-13-2019 07:43 AM
03-13-2019 07:50 AM
Yeah! Unfortunately this is how it works! 100 % :)
As said before, using a browser let you access the tenant without messing with your client! On mobile the switching works much better though! ( Which is good because the web client doesn't work on mobile)
What you are talking about is federation ( chat ) For this no switch is needed because you talk to someone from your tenant to someone in another tenant! Like skype! But to access teams and also doing chat as the guest user, you need to switch!
Microsoft are well aware of the mishappiness about this! I don't have any status of it though..
03-13-2019 08:12 AM
03-13-2019 08:18 AM
03-13-2019 08:33 AM
03-13-2019 09:57 AM
03-22-2019 08:59 AM