SOLVED

Can't invite a guest in my organisation

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New Contributor

Hi,

 

We are begining to use Teams in my organisation.
We have to invite a guest which haven't a microsoft account and of  course, haven't an account in my organisation.

I read this topic https://docs.microsoft.com/en-us/microsoftteams/guest-access-checklist

To check where I miss something, but I don't see where I fail.

 

When I want to invite someone with its email address, the searchbar don't find it, because it's not in my organisation ...

And I want to send an invitation link by this way, if I've a good understanding of this subject, it's possible.

Someone can help me ?

Thnaks by advance

 

Eric

7 Replies
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Solution
Have you enabled guest access and if so when? It can take a while before this starts working after enabling it!

Adam
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@adam deltinger 
Hi Adam,

 

Indeed, I've seen that somewhere.

Maybe it's just that, too much impatient :)

I've made changments since at least 10 hours.
One changment more this morning (France), so maybe I have to be more patient.

 

Thanks for your response.

I reply in several time to say you if it was that

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So it was that !

I'm not too much patient ...

 

Sorry to opened a topic for that.

Thanks for your quick response Adam

 

Bye

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@EricPS

 

I have the same problem.

I followed all the rules from here https://docs.microsoft.com/en-us/microsoftteams/guest-access-checklist

 

Still if I type gmail.com address, within adding new team member process, it doesnt show up asa guest and I cant click "add".

Its been 36 hours.  

 

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@MieczkowskiPiotr J'ai exactement le même problème et je viens d'envoyer une question dans le forum. Cela ne doit pas être une question si basique finalement...On se tient au courant

Christophe

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@EricPSUse T-Bot and watch the Video "Create instant meetings with Meet Now". Here you'll find the solution for inviting external guests.

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Hello Everyone,

 

For me it's done, it's working now.

 

For new admins who wants make changes in admin stuff, I think it's the Coronavirus's Fault .. :(

The entire world is connecting its 365 account, and I think it can be very perturbated.
Since yesterday I try to entering in my users profils in Teams admin site, and I can't.

Some people have the same problem ?