Can't Install an App from Store

Occasional Visitor

I'm trying to install the Jira Cloud addon from the Store, but the Install icon is greyed out.  

4 Replies
Could it be a permission issue?

Apologies if you already did this or it sounds obvious but did you actually add your team in the search bar? Otherwise the Install icon will be grey.




Best, Chris

Yes Chris is right... first you need to create team 



and then if you search and add your JIRA Cloud app 



now choose the team here and install.



Hope this helps... 


- Thuyavan


smacd53, where you able to solve the issue following the advices provided here by Christopher and Thuyavan?