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Can't Install an App from Store

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smacd53
Occasional Visitor

I'm trying to install the Jira Cloud addon from the Store, but the Install icon is greyed out.  

4 Replies
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Could it be a permission issue?
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Apologies if you already did this or it sounds obvious but did you actually add your team in the search bar? Otherwise the Install icon will be grey.

 

MyTeam1.PNGMyTeam2.PNG

 

Best, Chris

Yes Chris is right... first you need to create team 

teams0.jpg

 

and then if you search and add your JIRA Cloud app 

Jira1.jpg

 

now choose the team here and install.

 

Jira2.jpg

Hope this helps... 

 

- Thuyavan

 

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smacd53, where you able to solve the issue following the advices provided here by Christopher and Thuyavan?