Can't apply template when creating new team

Copper Contributor

Hello, I have an issue applying templates to new teams and can't find the answer.

I'm trying to test the templates but I'm not seeing the option to apply one anywhere when I'm creating a new team. I've tried from the Teams admin panel and from an existing group in the app. Everytime the form asks for name, description and members and jumps straight to creating the group without the template option. In the case of creating a Team in a existing group, the only option is to select the group and it automatically creates the group.

All template are enabled and visible in the admin panel and I'm a Teams administrator.

Thanks!

2 Replies

@camhrv Create a new team from scratch as a user to choose a template, you can't use a template when creating from a group.

I am having same issue.