Can't access teams calls using the link in outlook

%3CLINGO-SUB%20id%3D%22lingo-sub-2497840%22%20slang%3D%22en-US%22%3ECan't%20access%20teams%20calls%20using%20the%20link%20in%20outlook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2497840%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20i've%20received%203%20invites%20to%20calls%20in%20the%20past%20week%20and%20each%20time%20i%20try%20to%20click%20on%20the%20'click%20to%20join'%20link%20it%20takes%20me%20to%20microsoft%20authenticator.%26nbsp%3B%20Once%20I've%20authenticated%20it%20takes%20me%20to%20the%20Teams%20welcome%20page%20but%20doesn't%20join%20the%20call%20and%20the%20details%20don't%20appear%20in%20my%20teams%20calendar%20either%3F%3C%2FP%3E%3CP%3EAny%20idea%20how%20i%20can%20resolve%20this%20please%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2497840%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EHow-to%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2499339%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20access%20teams%20calls%20using%20the%20link%20in%20outlook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2499339%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F1091156%22%20target%3D%22_blank%22%3E%40Lucy_p%3C%2FA%3E%26nbsp%3B%20I%20suggest%20you%20contact%20Microsoft%20support%20directly%20or%20go%20to%20answers.microsoft.com%2C%20where%20agents%20will%20assist%20you%20until%20your%20issue%20is%20resolved.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

Hi, i've received 3 invites to calls in the past week and each time i try to click on the 'click to join' link it takes me to microsoft authenticator.  Once I've authenticated it takes me to the Teams welcome page but doesn't join the call and the details don't appear in my teams calendar either?

Any idea how i can resolve this please?

1 Reply

Hi @Lucy_p  I suggest you contact Microsoft support directly or go to answers.microsoft.com, where agents will assist you until your issue is resolved.