Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)
SOLVED

can not enter credentials in teams...as old log in from old employer pops up always

%3CLINGO-SUB%20id%3D%22lingo-sub-2317313%22%20slang%3D%22en-US%22%3Ecan%20not%20enter%20credentials%20in%20teams...as%20old%20log%20in%20from%20old%20employer%20pops%20up%20always%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2317313%22%20slang%3D%22en-US%22%3E%3CP%3Ecan%20not%20enter%20credentials%20in%20teams...as%20old%20log%20in%20from%20old%20employer%20pops%20up%20always%20also%20after%20re-installation%20of%20Teams%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2317313%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESettings%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2317438%22%20slang%3D%22en-US%22%3ERe%3A%20can%20not%20enter%20credentials%20in%20teams...as%20old%20log%20in%20from%20old%20employer%20pops%20up%20always%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2317438%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F1043653%22%20target%3D%22_blank%22%3E%40Ivocelso%3C%2FA%3E%2C%26nbsp%3Byou%20may%20need%20to%20remove%20that%20old%20account%20from%20your%20computer%20still.%20Try%20this%20if%20you%20haven't%20already%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fwindows%2Fadd-or-remove-accounts-on-your-pc-104dc19f-6430-4b49-6a2b-e4dbd1dcdf32%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3EAdd%20or%20remove%20accounts%20on%20your%20PC%20(microsoft.com)%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHope%20that%20helps.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2317833%22%20slang%3D%22en-US%22%3ERe%3A%20can%20not%20enter%20credentials%20in%20teams...as%20old%20log%20in%20from%20old%20employer%20pops%20up%20always%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2317833%22%20slang%3D%22en-US%22%3EAdding%20to%20the%20above.%20This%20script%20is%20great.%20Usef%20it%20many%20times.%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Fscripts%2Fpowershell-script-teams-reset-autostart%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Fscripts%2Fpowershell-script-teams-reset-autostart%3C%2FA%3E%3C%2FLINGO-BODY%3E
New Contributor

can not enter credentials in teams...as old log in from old employer pops up always also after re-installation of Teams

3 Replies
best response confirmed by ThereseSolimeno (Microsoft)
Solution

Hi @Ivocelso, you may need to remove that old account from your computer still. Try this if you haven't already: Add or remove accounts on your PC (microsoft.com)

 

Hope that helps.

@Kelly_Edinger @ChristianJBergstrom 

thx, but I forgot to mention that I am using a Mac! How do I remove accounts from Mac? or how can I resolve this!!