Dec 04 2018 08:29 AM
Dec 04 2018 08:29 AM
"Microsoft Teams & Skype for Business Admin Center", "Messaging Policies", "Global.." (the only policy), "Owners can delete sent messages" is set to "On".
Yet, messages other than the owners chat messages can not be deleted. Is this setting working? Or, am I doing this wrong somehow?
Dec 04 2018 08:46 AM
Dec 04 2018 08:47 AMSolution
Good morning ... just create a new policies and apply , it worked for me.
let me know if you still face this issues.
Dec 04 2018 09:09 AM
Dec 04 2018 10:00 AM
This does indeed make the delete option appear after I create the policy and apply it to the users in the team. Did have to close the teams app and open again to see the result. Thank you!
Why isn't the global policy working as intended? If it isn't, is there an easy way to apply the policy to every single user in a company? (500+ users would be an awful lot of clicking)
Dec 04 2018 10:15 AM
Oct 23 2019 09:30 AM
@Chris Webb I created a new messaging policy to include the "Owners can delete sent messages" option, and assigned it to myself. I signed out of Teams, then signed back in and went to a team I'm owner of, went to Manage Team > Settings > Member Permissions but see no corresponding option to allow owners to delete messages.
I know it's been a while since this thread was updated so I went looking through other settings. I do see a Guest Permissions section but don't see another section for Owners.
Has the setting moved or does it work differently now, or might this be a bug?
Any help appreciated. Thanks!
Oct 23 2019 09:47 AM
Oct 23 2019 03:59 PM
@Chris Webb We are having an issue with the owner of Teams being able to delete the messages that members of the Team send in Conversations. Under Settings --> Member Permissions, there is no option for "Owners can delete all messages" in my coworker's Team like there is on my Teams. Why does his Teams not have this option in Settings like I do? Is there a way that we can restore it?
Thank you for your help.
Mar 11 2020 09:45 AM
I need to delete a video recording in microsoft teams. But i am not able do it. It is showing recording failed to upload to Streams
May 20 2020 07:46 AM
@Thuyavan Ganesan : Isn't the requirement is for owners to delete the messages? What it looks like in screen shot is you are deleting your own post. Am I understanding it correct?
Dec 14 2020 08:50 AM - edited Dec 14 2020 08:51 AM
Here to say that here we are, at the very end of 2020 almost exactly two years later from Adam_Griffin's post, and my experience is identical. Added 'owners can delete' permission to global policy, nothing happened. Created new policy with delete permissions, applied to myself, logged out of teams and back in, and magically I can delete things.
Jan 17 2021 10:25 AM
It is now 2021 @evilcreamsicle and I am also seeing the same thing! I have:
My problem now is that clicking "delete" does NOTHING!!!! Clicking delete in either Teams app is simply like poking a dead body with a stick.....
Jan 29 2021 05:20 PM
@surferstylee I am now having this issue. I've spent 4 hours on the phone with support, and they're telling me it's "normal" for the delete option to not work....
Preposterous nonsense. It also doesn't matter what kind of account is involved either. Why have the option if it's not designed to work?
So how did you get it to work? lol..... Inquiring minds want to know.
Jan 30 2021 07:20 AM
@nz2ocasey , do you have the 2 settings enabled?
If so, are you able to see the delete option in Teams? Have you tried via web app?
Jan 30 2021 10:11 AM - edited Jan 30 2021 10:12 AM
Thank you for your reply. When I said same issue, I meant exactly same as what you were encountering, as I had scoured the whole thread for possible solutions.
What I verified (in fact, repeatedly with Microsoft Support - lol....) :
What I found weird, was:
What did I do to fix it? I didn't, TECHNICALLY fix it, but I found a possible workaround in a non-MS group.... So... I'll say that the support I received from the US was decidedly better....and confirmed, something isn't right.... but, the fact that they couldn't take the ticket away from India's reps who were pretending to not hear me, is a problem.
The problem though, is when I repeat the same steps for my other owner/admin, it does NOT resolve the issue....
Not sure how I'm supposed to feel considering we have Office Enterprise...and that my OTHER (day job) uses the same for over 50,000 licensed employees....
Jan 31 2021 04:31 AM
@nz2ocasey..... It is odd that you would run into those challenges after making the same configurations I outlined. I wish I could provide some detailed insight as to why you are experiencing the challenges you described, but I am unaware of what would be the root cause my friend.
Good luck with it moving forward and at least the challenges keep us with a job!! :rolling_on_the_floor_laughing: