Jun 22 2021 07:20 AM
Hi all.
One of my users can make Teams to Teams calls (voice and video) without issue, but when someone else tries to call them it fails and asks to re-dial. It all works fine with the same users account on Web and Mobile.
I have re-installed the desktop app, as well as logging the user off and back in to the app.
Is there a location of config files that I can remove, that will set Teams back to some kind of 'clean install' settings?
Thanks in advance
Jun 30 2021 10:53 AM
Hi @ASRTichy Since there has been no response yet from this community, I recommend that you contact Microsoft support or answers.microsoft.com, where support agents are available to help troubleshoot issues until resolution.
Jul 01 2021 09:45 AM