Calls through Teams

[danieldunn10000]

Hi we have the E1 subscription and use Teams.

We also have an Avaya PBX with SIP trunks.

We are wanting to make outgoing calls to mobiles using Teams

If we setup an Avaya SBC and direct call routing to our SIP trunk provider Gamma

Do we need any extra licenses on the Microsoft side?

or is there another way we could do it?

Thanks

https://www.gamma.co.uk/products/microsoft-teams-direct-routing/?utm_source=google&utm_medium=paidse...

[#2]

Hi @danieldunn10000 

Avaya SBC are not certified to be supported with Microsoft Teams Direct Routing. You can reach out to different Service Providers and they can support Teams Direct Routing using their Cloud Platform. Below is the list of SBC Supported with Teams Direct Routing.

Supported SBC with Teams DR

https://docs.microsoft.com/en-us/microsoftteams/direct-routing-border-controllers

Teams DR Offering from Different Vendors in different region. You can always check with the vendors for the services accordingly.

With Regards,

Satish U

[#3]

Hi Daniel, to unlock the Phone System features, depending on the size of your organisation you would either need a Phone System license per user or Business Voice without a calling plan license per user. This would need to be complimented with a supported direct routing SBC as Satish said and a SIP trunk.

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