SOLVED

calls and meeting are unavailable due to an error,try restarting Teams or talk to your admin

Brass Contributor

We have issue on Teams both client & Web

Receiving this error "calls and meeting are unavailable due to an error,try restarting Teams or talk to your admin"

 

 

3 Replies
best response confirmed by ThereseSolimeno (Microsoft)
Solution
can help you regarding this problem


since it works fine in the web app, then there is no problem in your account or permissions, it lays in the app.

You might want to clear the Teams app cache as well, a normal uninstall do not delete all the leftovers and cache/

The steps are mentioned by a Microsoft Agent college in another post, please test them and let us know if this helps:
https://answers.microsoft.com/en-us/msoffice/fo...

Feel free to ask back any questions and let us know how it goes.

Thanks the given URL is no more valid@Lewis-H 

 

I already deleted files from Teams cache folder , still same issue 

1 best response

Accepted Solutions
best response confirmed by ThereseSolimeno (Microsoft)
Solution
can help you regarding this problem


since it works fine in the web app, then there is no problem in your account or permissions, it lays in the app.

You might want to clear the Teams app cache as well, a normal uninstall do not delete all the leftovers and cache/

The steps are mentioned by a Microsoft Agent college in another post, please test them and let us know if this helps:
https://answers.microsoft.com/en-us/msoffice/fo...

Feel free to ask back any questions and let us know how it goes.

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