Calling features

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Occasional Visitor

Hey, we are using MS teams for our business phone system.

Does anyone know when/if these features are on the roadmap (a quick look didnt find them)

 

  • Comfort messages when waiting - eg you are number 3 in the queue
  • Callback capability - eg please press X if you would prefer a callback instead of waiting

We like using teams but we want to add some features to make things nicer for people on hold

1 Reply
Hi MrICYFire - these items are on our backlog though we don't have a published timeline yet for either.