07-07-2019 11:25 PM
07-07-2019 11:25 PM
Hello esteemable Members,
I am new to this MSTeams stuff, I have been only playing around for several weeks with hosted direct routing (hence neither microsoft servers nor sbc are on premise) and so far works perfectly enough.
I am now trying to figure out: How do I use single caller id for all the users under a company (caller id masking)? I tried to look around and the closest (I think) thread found is this:
I cant set LineURI from sfbo powershell, and the only option available from New-CsCallingLineIdentity -CallingIDSubstitute is "Service" and "Anonymous". As far as I understand "Service" means I have to purchase number from Calling Plan (CMIIW) and "Anonymous" looks like I am a spammer to other callees.
Would you like to shed me a light on this topic or point me to any URL that I might miss to visit?
Thank you very much in advance.
07-08-2019 02:54 AM
You are correct, you have to select "Service" or "Anonymous", the service number have to be a number provided by Microsoft, it can not be a Direct Routing number.
You could create a new identity with New-CsCallingLineIdentity and set a service number, then have the hosting provider for the SBC change this number to an number you want to show when you call out.
07-10-2019 02:04 AM
Thank you very much for replying. I guess I have to wait this in the future and hope MS is planning for this feature to be available too.
08-18-2019 11:31 PM
Does it mean this Caller ID proxy may be supported in the Direct Routing MS Teams?
If only we configure something (to make Caller ID Masking) in the SBC?
08-19-2019 01:11 AM
@demo01OFON335 Yes, with Direct Routing it is supported by the SBC. You can setup your SBC to change the number you are calling from to something else.
09-19-2020 10:26 PM
Microsoft Teams Direct Routing Trunk Translations allow you to manipulate caller and called numbers at a per-trunk level. While not exactly what you are after, it may serve the purpose.
Look at this article for more info - https://ucgeek.co/2020/09/microsoft-teams-direct-routing-trunk-translations. Any questions let me know.