Call Queue Not Display Call ID Correctly

Regular Visitor

Currently having issues with the caller id being displayed correctly on a deskphone (Yealink T58A) when a call is coming in from a call queue. The call id is displayed correctly on the teams desktop app and the deskphone displays the correct id when called directly or when a call is transferred to it.

Is this an issue with this particular desk phone or some sort of config issue with the call queue?

Any ideas would be appreciated.


1 Reply

that happens to me too