Call Queue Not Display Call ID Correctly

[ZanoThomas]

Currently having issues with the caller id being displayed correctly on a deskphone (Yealink T58A) when a call is coming in from a call queue. The call id is displayed correctly on the teams desktop app and the deskphone displays the correct id when called directly or when a call is transferred to it.

Is this an issue with this particular desk phone or some sort of config issue with the call queue?

Any ideas would be appreciated.

Thomas

[#2]

that happens to me too

@ZanoThomas 

[#3]

@ZanoThomas 

Did you ever find a resolution?

Yealink has en article where they mention to change a setting in the web configuration of the phone. But the Yealink T58A does not have this setting.

[#4]

Also curious if anyone found a solution to this. The problem also happens on the MP56 with Teams.