CALL QUALITY

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Occasional Visitor

HI,

When on a call, the other party always complains of a huge background noise along with my voice, which causes my voice to sound suppressed and hence a bad call quality. Tried using Teams app on phone but the background noise persists, but its a bit less. tried changing the headset or going on speakers but in vain. Could anyone help, as it can be very irritating to the listener every time. 

1 Reply
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@Aafreen2291 Are you using a external stand alone microphone or one from a headset?