Jun 29 2021 08:16 PM - edited Jun 29 2021 08:19 PM
Dear Members.
i would like to understand more specific on individual call quality in MS teams admin center - End user individual call analytics or history.
from the office network / home network (WFH. now a days) . users are complaining they are disconnecting from the MS Teams meetings / calls / conference.
While am checking the call history, some calls are marked as GOOD and POOR.
The problematic meeting was marked as GOOD. however in the network parameters, they values of jitter, packet loss, RTT - any of the values are more than threshold .
1st thing - I would like know, how the meeting marked as GOOD, even the network measurements are more than high value.
2nd thing - As a proactive measure, i would like analysis the Call / conference quality in MS Teams from the CQD data in network perspectives for a subnet, or building etc . so that i can give the data to the network guys to improve the quality of network if there is any impairments.
what are the measurements should i select from CQD for betterment . there are many in jitter , packet, RTT, concealed
Sep 06 2021 10:47 AM