Call is being droped 2 seconds after answering

%3CLINGO-SUB%20id%3D%22lingo-sub-1505458%22%20slang%3D%22en-US%22%3ECall%20is%20been%20droped%202%20seconds%20after%20answering%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1505458%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20all%2C%3C%2FP%3E%3CP%3EI'm%20having%20a%20problem%20on%20MSTeams.%20When%20someone%20call%20me%20on%20Teams%20and%20I%20click%20on%20Phone%20icon%2C%20it%20shows%20like%20I%20answer%20the%20call%20but%202%20or%203%20seconds%20after%20Teams%20turn%20of%20my%20call.%20Does%20someone%20have%20the%20same%20problem%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1505458%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ECalling%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Highlighted
Occasional Visitor

Hi all,

I'm having a problem on MSTeams. When someone call me on Teams and I click on Phone icon, it shows like I answer the call but 2 or 3 seconds after Teams turn of my call. Does someone have the same problem?

1 Reply
Highlighted

Hello @luisviola  A quick search of previous posts yielded similar issues to yours, with different solutions (in one case, it was a firewall issue).  I've copied one in particular here for you to read but if this doesn't do it for you, I suggest you search "call dropped" in the community and see the other posts.  Thank you for being a member of the community.

 

https://techcommunity.microsoft.com/t5/microsoft-teams/call-disconnects-on-answering/m-p/1362405