Call is being droped 2 seconds after answering

Copper Contributor

Hi all,

I'm having a problem on MSTeams. When someone call me on Teams and I click on Phone icon, it shows like I answer the call but 2 or 3 seconds after Teams turn of my call. Does someone have the same problem?

1 Reply

Hello @luisviola  A quick search of previous posts yielded similar issues to yours, with different solutions (in one case, it was a firewall issue).  I've copied one in particular here for you to read but if this doesn't do it for you, I suggest you search "call dropped" in the community and see the other posts.  Thank you for being a member of the community.

 

https://techcommunity.microsoft.com/t5/microsoft-teams/call-disconnects-on-answering/m-p/1362405