Call history had vanished after relogin

%3CLINGO-SUB%20id%3D%22lingo-sub-2069614%22%20slang%3D%22en-US%22%3ECall%20history%20had%20vanished%20after%20relogin%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2069614%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnyone%20know%20if%20call%20history%20will%20be%20erased%20after%20reloign%20to%20team%20is%20that%20a%20normal%20behaviour%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2069614%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ECalling%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2069716%22%20slang%3D%22en-US%22%3ERe%3A%20Call%20history%20had%20vanished%20after%20relogin%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2069716%22%20slang%3D%22en-US%22%3EAfasin%20no!%20Is%20this%20happening%20everytime%3F%20Can%20you%20check%20another%20client%20if%20it%E2%80%99s%20erased%20there%20too%2C%20like%20the%20web%20client%3F%20(Teams.Microsoft.com)%20%3CBR%20%2F%3E%3CBR%20%2F%3EAdam%3C%2FLINGO-BODY%3E
New Contributor

Hi,

 

Anyone know if call history will be erased after reloign to team is that a normal behaviour?

 

Thanks

4 Replies
Afasin no! Is this happening everytime? Can you check another client if it’s erased there too, like the web client? (Teams.Microsoft.com)

Adam

Hi Adam@adam deltinger 

 

I test on phone APP which  is fine but desktop app everytime you relogin , it will lost call history, the same with my collegue's one, web client doesn't hasve calling feature.

 

Victor

Hi Adam@adam deltinger 

I just figure out it could be sync to server issue, try relogin coup[le time then we get call history back

 

Victor

Yeah! It’s usually the case! Glad it worked!