Call history had vanished after relogin

Copper Contributor

Hi,

 

Anyone know if call history will be erased after reloign to team is that a normal behaviour?

 

Thanks

4 Replies
Afasin no! Is this happening everytime? Can you check another client if it’s erased there too, like the web client? (Teams.Microsoft.com)

Adam

Hi Adam@adam deltinger 

 

I test on phone APP which  is fine but desktop app everytime you relogin , it will lost call history, the same with my collegue's one, web client doesn't hasve calling feature.

 

Victor

Hi Adam@adam deltinger 

I just figure out it could be sync to server issue, try relogin coup[le time then we get call history back

 

Victor

Yeah! It’s usually the case! Glad it worked!