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Call from main office number

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Occasional Visitor

Hi there.

Just a quick question. With Skype for Business, you could add a user to a group and whenever they called someone externally it would show the main office number rather than their direct number. Just wondering how we accomplish this in Teams?

 

Kind regards,

Mark

2 Replies
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@Markupcraft You could, for instance, configure Call Queues for this and change the caller id for outbound calls

 

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Are you using calling plans or direct routing?