Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)

Call Button Greyed Out

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Occasional Visitor

Hi,

 

Please could you help with calling team members?

Setting up scheduled meetings works fine however, calling from a chat window does not appear and the video/call button is greyed out when you hover over the profile.

 

Please could you advise asap.

1 Reply

@Georgep123 

 

Hi, take a look in the Teams Admin Center under Calling Policies.  Is the option to Make private calls set to off?

 

Screenshot 2021-09-14 at 16.55.49.png