Busy Signal After Missed Queue Call

Copper Contributor

Several users are seeing an issue where the phone speaker emits a busy signal after missing a call via call queue (other user picks up). We are using Poly CCX 400s, all phones are up to date (Firmware 8.0.2.3267, Teams App 1449/1.0.94.2023020602). However this issue has persisted through a couple firmware and app updates.

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