SOLVED

Bug - User statuses incorrectly changing to "Busy" and "In a Meeting"

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New Contributor

I use Microsoft Teams to communicate with my work team. We have noticed that our status is constantly changing to some form of busy ("In a Meeting") and when we change it back to "Available", the status will just change back to "Busy" sometime later. My work day is about 8 hours long and I've had to change my status back to "Available" about 3 times today, so it is fairly frequent. Another team member is stuck in "Out of Office" status and we keep getting notifications when we try to message him. Every time we update our status back to "Available", it will just revert to the original "Busy" state.

 

Is anyone else experiencing a problem where your Teams status gets changed to Busy, without any action on your part? I know my status automatically updates to "Away" based on whether or not my computer is sleeping / turned on, but I have never seen my status automatically change to "Busy" unprecedented like this.

24 Replies
This message pulls from Automatic replies in Outlook, make sure that's off. If it was just turned off recently you have to wait up to an hour from when Automatic Replies was turned off for the change to take hold usually.
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@Christine Harbour did you ever find a fix for this?

 

Tom Lorsbach...thank you

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@tlorsbach1 

This issue was raised a year and a half ago. It's still an issue. We are new to 365 and Teams and just discovering it. I found this place to give feedback to the Teams team, it has over 1,100 votes and no reply from Microsoft. Hopefully posting it here will get it some more votes.

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37062970-disable-auto-syncing-...

Go vote for it and maybe we'll see this as an option soon!

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We have the same issue, but since 08.03.2020. We can see, that a "PresenceAddin" is there under Appdata/local..., same location as the MeetingAddin. But in Outlook we have no PresenceAddin, because the folder has no DLL's or EXE's inside, not like MeetingAddin.

 

Status in Teams is showing "Out of office" with the old message from Outlook autoreply.

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New to teams and some staff are having this exact issue.

It is not acceptable considering how long ago the issue was initially raised.