May 13 2022 02:48 AM
Hello Eveyone,
I am contacting you to find out if anyone else has had the same problem as us. We use Teams to connect via Polycom video equipment. Each meeting room is connected with a specific user.
On the night of April 27 to 28, all Teams accounts were disconnected ... this represents approximately 195 meeting rooms in the group ! We opened an incident ticket at Polycom who replied after analysis that it was a Microsoft Teams bug on all Android devices that night. It's a bit surprising! Would you also have been impacted by this "bug" and if so, do you know what really happened? This caused us a lot of work and disorganized the company. I would like to have a reliable feedback.
Thank you in advance to those who could help me. Sorry for my English which is not very correct. good day to all
Best Regards,
Franck Goliot
May 16 2022 12:46 PM
@FranckGoliot Thanks for sharing with the community. Have you also reported this in the desktop app under help ("report a problem")?