SOLVED

Bug - MS Teams crashes on receiving of a notification

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Highlighted
Occasional Visitor

Dear all,

MS Teams sometimes crashes while receiving a notifications.

It seems to be related to (no longer) connected headsets. I pasted the last few lines of the log before the crash below.

 

Versions:

OS: macOS Catalina 10.15.7 (19H2)

Teams: You have Microsoft Teams Version 1.3.00.24758. It was last updated on 10/7/20.

 

 

Thu Oct 08 2020 15:57:17 GMT+0200 (Central European Summer Time) <63577> -- event -- panelview: Action.Gesture: , Action.Outcome: show, Action.Scenario: toastshow, Action.ScenarioType: show, Module.Name: toastitem, Module.Type: toast, Panel.ViewId: 5b839fdf-df6f-4bb7-8773-48c0c6dd4e99, Panel.LaunchMethod: notification, Panel.LaunchSource: notification, Panel.Region: toast, Panel.Type: toast, Module.Summary: , DataBag.toastType: callormeetup, DataBag.threadId: , DataBag.messageId: , DataBag.showPreviewInToasts: undefined, windowIsDestroyed: false, windowIsFocused: false, windowIsVisible: true, windowIsMinimized: false, windowIsMaximized: false, windowIsFullscreen: false, vdiMode: 0, eventpdclevel: 3,  
Thu Oct 08 2020 15:57:17 GMT+0200 (Central European Summer Time) <63577> -- info -- Creating MeetingWentLive notification with notificationID: 5b839fdf-df6f-4bb7-8773-48c0c6dd4e99 
Thu Oct 08 2020 15:57:17 GMT+0200 (Central European Summer Time) <63577> -- info -- MeetingWentLive notification added with ID = 5b839fdf-df6f-4bb7-8773-48c0c6dd4e99 
Thu Oct 08 2020 15:57:17 GMT+0200 (Central European Summer Time) <63577> -- info -- Notification with Id5b839fdf-df6f-4bb7-8773-48c0c6dd4e99 Rendered With classList: [notification noselect macos meetup], height: 220, width: 300, visibility state: hidden, type: 27, audioType: ring, isMuted: false 
Thu Oct 08 2020 15:57:17 GMT+0200 (Central European Summer Time) <63577> -- info -- Notificaton of type 27, raised with file param=teams_meet_up_reminder,
                                       to devices Jabra Evolve 75
                                       and undefined 
Thu Oct 08 2020 15:57:17 GMT+0200 (Central European Summer Time) <63577> -- info -- Attempting to play audio for notification type 27 on devices undefined

 

 

 

1 Reply
Highlighted
Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

Hello @MaRos1   Thank you for taking the time to contact us.  The site for reporting bugs and requesting features is our Uservoice feedback forum.  You can search to see if it's already been reported and if not, create a new item that others can also "vote" on if they're having the same issues.