Dec 18 2019 01:43 PM - edited Dec 18 2019 01:44 PM
When I open the `More added apps` ("...") menu, right click the bot and select "Unblock", nothing happens. I cannot communicate with the bot because the chat bar is grayed out and says "You cannot send messages to this bot because you've blocked it". Every time I try to unblock it, nothing happens.
Conclusion: I think the `Unblock` button is broken.
PS: The same problem happens in the web version of teams.
Dec 23 2019 08:03 AM
Mar 17 2020 01:36 AM
I've got the same situation with another bot which I blocked and hid. I am able to find the bot, right click and select Unblock, however nothing appears to happen and the bot is still blocked.
There also appears to be no way of allow the user to un-hide a bot's personal chat...
Oct 07 2020 07:00 AM
@Victor Ivanidze You need to remove e add the bot app
Oct 07 2020 07:06 AM
Oct 07 2020 08:32 AM
Solution@Victor Ivanidze In your left menu bar click in ... for open the apps, find the bot app and click with mouse right button and after click in unistall. After this, you can click in more app e Add again
Oct 07 2020 09:04 AM
@RailsonLuna I just verified I was able to unblock the bot. I uninstalled it long ago, but when I re-installed the ServiceBot app it was still blocked. I was then able to right-click on the app as suggested and unblock the app. Thanks!
Oct 07 2020 09:21 AM
Oct 07 2020 08:32 AM
Solution@Victor Ivanidze In your left menu bar click in ... for open the apps, find the bot app and click with mouse right button and after click in unistall. After this, you can click in more app e Add again